Compare Deming’s definition of quality (a product or a service possesses quality if it helps somebody and enjoys a good and sustainable market) with the definition in Chapter 1.
Evans, J. R., & Lindsay, W. M. (2020). Managing for quality and performance excellence (11th ed.). Cengage Learning.Prior to beginning work on this discussion forum, watch the film W. Edwards Deming: Prophet Unheard, review Chapters 1 and 2 from the…