COMP3770/6770-Management of IT Systems and Projects – Management Assignment Help

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COMP3770/6770-Management of IT Systems and Projects – Management Assignment Help

COMP3770/6770-Management of IT Systems and Projects – Management Assignment Help

Assignment Task

Task 

Background
Company X – an SME founded in 2012, provides IT services. The following paragraph is taken from the paper presented in appendix 1.
The founders share extensive experience in the IT industry with ways to improve the delivery of IT services. Together they’ve formed a company that is continually growing with over 25 team members located in the heart of Sydney.
The business is built on best practice to ensure an engagement model that is responsive and flexible. The company values the success of guiding and supporting their clients through the focus of using DevOps strategies enabling them to deliver automated Azure platforms and data centres. Company X also uses Microsoft 365 and Citrix to build modern and secure workplaces for their clients. The team provides advice and solutions by integrating best practices with leading technologies. They have a strong record in delivering IT Infrastructure projects across a diverse range of clients that are on-time, within budget and high-quality outcomes. Their services include Azure Factory, Modern Workplace, Cyber Security, Managed Services, Hybrid Cloud, DevOps, Digital Healthcare and Business, Industry Solutions, WiFi, Modern Desktop Servicing, Windows Analytics and more. These services enable the support of IT needs across a range of locations and platforms for optimal performance, allowing companies to focus on their core business effectively and efficiently. Their organizational structure chart (figure 1) is generalized (Cen and Busch, 2019 p. 916).

Answer Q1 and Q2:
Q1. Assume YOU are the project manager (PM) in company X (a real IT company) illustrated above. Fifteen (15) staff are illustrated in figure 1, of which we could consider the 8 profiled in the red rectangle to comprise the actual IT staff. 
The CTO (i.e., me – with the CEO’s blessing) has instructed you (PM) to prepare a project plan for a knowledge system garnering expertise in the firm, regarding the sorts of technologies listed in the background above. To remain competitive company X needs to draw better upon their internal knowledge. The system requirements at a high level are as follows:

System Characteristics and Requirements: 3
1. The system must run on the company’s existing intranet using current hardware and software as much as possible.
2. The new system should be user friendly.
3. The main requirements of the system are to:

• Allow potentially all employees to access stored expertise in areas of the company listed above.
• The system should also enable staff to determine which of their colleagues have expertise in specific areas, should the system itself not store such specialised knowledge.
• The system should be up to date insofar as staff who may have left the company are so recorded, meaning that expertise may need to be sought from outside the organisation.
• The system should provide all location details for current staff, including their position description and biographical information.
• Provide a means for staff to enter areas of expertise they may have. Such expertise descriptions will be in the form of keywords chosen from a thesaurus in the system; staff will also be able to add vetted keywords, should satisfactory keywords not exist.

Project success criteria:
Our goal is to complete this project within 4 months for no more than $? 4 The main goal is increase access to expertise by providing a system that can be used by all 25 staff in the company ideally, even though the 8 staff listed above, comprise the core of staff with most of the IT knowledge.

Q2. Comment on the importance of the Triple Constraint with reference to both the concepts provided in Cen and Busch (2019 – see Appendix 1) and relating such concepts to the scenario you have worked on in question 1. What do you think are the most important constraints in the assignment scenario here – Scope, Time, or Cost? Why?

Assignment Algorithm
1. Implement the above project scope (basic assignment steps) into MS Project (or appropriate PM software). You are free to modify the WBSs as you see appropriate.

Please answer the following: –

•  How long will your project take?
•  How did you calculate this? (explain)
•  Provide the critical path (e.g., figure 1 below) for your implementation.
•  You may use the network diagram feature in MS Project (or equivalent) and modify/comment to illustrate your point, rather than redrawing from scratch.
•  Provide a discussion of your approach – how did you arrive at your costings, timeframes, how staff were allocated and so on?
•  Hint: higher grades tend to refer to sources of information.

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COMP3770/6770-Management of IT Systems and Projects – Management Assignment Help