Section 1: Skills Focus Reflection

Instructions

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Complete sections 1–7 below.

Note: Before completing this assignment, review the Wk 2 Assignment Preparation Task: Skills Demonstration Video and Outline in Blackboard^®.

Section 1: Skills Focus Reflection

Reflect on the following communication skills you have learned this week and prepare to include them in your video:

• Prepare in advance to meet the client.
• Engage the client using professional ethics, emotional intelligence (e.g., genuineness, warmth, acceptance, encouragement, approval), and empathy. Refer to the “Emotional Intelligence” section in Ch. 1, “Reflection and Emotional Intelligence,” of your course textbook, Developing Your Communication Skills in Social Work.
• Demonstrate self-awareness and reflection.
• Where applicable, demonstrate sensitivity for cultural diversity.
• Where applicable, incorporate communication skills from Week 1.

Section 2: Scenario Brainstorm and Summary

With your partner(s) brainstorm ideas for a scenario to demonstrate communication techniques in a recorded role-play with your assigned partner(s). Each person should role-play as a client, and then role-play as a social worker. As the client, select topics that are not real to your life right now; this is not the space to bring up past traumas. You are simply providing your partner a chance to practice the skills listed for each week.

Each video demonstration in Weeks 2, 3, and 4 will build upon the previous one, so work with your partner(s) to determine a scenario that will be suitable for the duration of the course.

Once you and your partner(s) have completed brainstorming, briefly summarize the scenario you will depict in your video in the space below.

• What issue(s) will the client present to you (the social worker)? How will you demonstrate the skills listed in “Section 1: Skills Focus Reflection”?

Section 3: Script Creation

With your partner(s) write a 1- to 2-minute video script in the space provided below. Incorporate the information you reflected on in “Section 1: Skills Focus Reflection.” Your video script may include cultural awareness, but it is not required to demonstrate this skill.

Section 4: Skills Demonstration Video Recording

Record your video with your partner(s) using Microsoft^® Teams™.

Download and save your recording in an MP4 file format to submit with your completed assignment.

Section 5: Video Transcription Notes

Transcribing behaviors from a video will help you analyze your growth and development in social work communication techniques.

After recording your skills demonstration video, complete the Skills Examples Table by:

• Noting the video time stamp in the “Video Time Stamp” column
• Transcribing portions of the video that reflect skills demonstrated in the “Transcription” column
• Marking an X in the appropriate column for the following skills demonstrated: professional ethics, emotional intelligence, empathy, and cultural awareness
• Adding additional rows, if needed

For guidance, review and follow the format of the completed examples provided in rows 1 and 2 in the Skills Examples Table.

Skills Examples Table

Video Time Stamp	Transcription	Professional Ethics	Emotional Intelligence (Specify the type.)	Empathy	Cultural Awareness (if applicable)
Example: 2:30	I want to share with you the client’s bill of rights.	X
Example: 2:40	It can be overwhelming to move to a new town and not be aware of services available for your parents.			X

Section 6: Video Transcription Summary

In the space below, briefly summarize how the skills you identified in “Section 5: Video Transcription Notes” facilitated effective communication in your role-play.

Section 7: Questions for Reflection Using Gibbs’ Reflective Cycle

In Ch. 1, “Reflection and Emotional Intelligence,” of Developing Your Communication Skills in Social Work, you learned about the value of self-reflection. You also read that Gibbs’ reflective cycle (1988) as cited in Beesley et al. (2018) is a useful framework for evaluating your communication strengths and challenges.

Answer the following 2 questions in the spaces provided below to reflect on your progress in applying communication techniques.

1. After watching your video, identity a skill that is your strength. How is this skill a strength for you?
2. Identity 1 area of improvement for your next video segment. What steps will you take to work on this skill?

Reference:

Beesley, P., Watts, M., & Harrison, M. (2018). Developing your communication skills in social work. Sage Publications.